Parking Tickets

If you've recently received a parking ticket within the City of Des Moines, you'll want to make sure it's taken care of as soon as possible, regardless if you're paying it or appealing it.

There are three ways to pay for the Parking Violation:

 Online

  • Visa and Mastercard accepted
  • You can also search for any outstanding parking tickets with a license plate number or ticket number
Pay Online

 Mail-in/Drop-off

  • You can mail your check payment to the City Clerk (400 Robert D Ray Dr, Des Moines, IA 50309)
  • You can also drop off a cash or check payment in the secure drop box located outside City Hall

 In-Person

  • Visit the City Clerk’s Office (400 Robert D Ray Drive, Des Moines)
  • Hours are Monday through Friday, 8 a.m. to 5 p.m., except City Holidays
  • Cash, check, Visa, or Mastercard is accepted

Process for Late Payments

Once you are 120 days late on a payment, your violation is then forwarded to AAA Collection, Inc., the collection agency for the City of Des Moines. They will try to collect the fee through mailings and phone calls. If they’re not able to reach you to collect a payment, they will forward a report of non-payment to various Credit Bureaus which can affect your credit score and/or result in legal action.

Other Effects of Late Payments

Your tax refund can also be affected by unpaid parking tickets. Called the State Income Tax Offset Program, if you are supposed to receive a tax refund from the State of Iowa, your refund will be delayed until the violations are paid. After a 15-day waiting period (which begins on the date the letter you receive is created), the fee can then be deducted from the refund you would be receiving. The State will keep the amount due and give the payment to the City and you would receive what is left, if any. If your refund doesn’t cover the full amount, you will still be responsible for the remaining amount. If your ticket isn’t late in time to be placed in the Tax Offset Program, you will still be responsible for the full amount.

Your license plate registration renewal could also be put on hold for late payments as well. Polk County will wait until the payment is received for the unpaid parking tickets before issuing registration renewals.

It’s also illegal to park any vehicle with unpaid parking tickets on any City property. If a vehicle has four or more late parking tickets, it is placed on a tow list with the City of Des Moines Police Department. If your vehicle gets towed, you must:

  • Pay all late parking tickets along with a $20 preservation fee - cash, Visa, or Mastercard
  • Go to:
    • the City Clerk’s Office where they will provide a release to the registered owner (ID required) during business hours or
    • the Des Moines Police Department who can provide releases between 5 p.m. and 7 p.m. Monday through Friday except City Holidays
  • Take the Vehicle Impound Release form to the towing company in order to get your vehicle

Process to Appeal a Parking Ticket

If you feel as though the parking ticket you received wasn’t necessary or reasonable, you may appeal. This needs to be done within seven business days of the ticketed date. You can fill out an online form to submit your appeal or request a paper version at the City Clerk’s Office during business hours:

Monday through Friday
8 a.m. to 5 p.m. (except City Holidays)
City Clerk’s Office
400 Robert D Ray Dr
Des Moines, IA 50309