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Coronavirus (COVID-19)

 City Updates

3/15/2021: City administration buildings will reopen to the public on an appointment-only basis starting Monday, May 3. Learn More

2/6/2021:  Mask mandate remains in effect in Des Moines. Learn More

For the most current information about the COVID-19 situation in Polk County, visit the Polk County Health Department's website.

Language interpreters are available by calling the Iowa COVID-19 English Language Learner (ELL) Help Line at 1-877-558-2609.

Gatherings
For City-owned Property and Public Right-of-Way

  • Indoor gatherings of 10 people or more are currently prohibited in City-owned buildings.
  • Outdoor gatherings on public property are allowed up to 30 people as long as certain requirements can be met, such as, the use of face coverings and social distancing.
    • Des Moines Parks and Recreation spring and summer events can continue with approval from the Parks and Rec Director and the City Manager
    • Walks, runs, farmers' markets, parades and expressive activity of more than 30 people can continue with the approval of the City Manager
    • In both points above, strong COVID mitigation plans must be in place to receive an exception. Learn More

Face Coverings
For all property in Des Moines

A face covering such as a cloth mask, surgical mask, plastic shield or similar covering that covers the nose and mouth are required when in a public place in all of the following circumstances, unless as exempted in the proclamation:

  • When outside one’s residence or dwelling place and unable to stay at least six feet away from other people
  • When inside any indoor public settings or places of public accommodation (as defined in City of Des Moines Municipal Code Chapter 62) including, without limitation, all retail stores, restaurants, bars, taverns and other accommodations
  • When in any other public settings that are not one’s residence or dwelling place with persons who do not live in the same residence or dwelling place
  • When using public transportation or private car service (including taxis, ride share, or carpooling)

Learn more about the face covering mandate

City of Des Moines services impact

Public Meetings

Last updated: 3/16/2021

All public meetings will continue to meet virtually until further notice. We are currently in the process of evaluating how we will safely conduct public meetings in person when COVID-19 conditions allow.

Public meetings will be held via teleconference whenever possible. View our events calendar for the latest public meetings schedule.

Des Moines Public Library

Last updated: 3/25/2021

Beginning Monday, March 29, all six locations of the Des Moines Public Library will be open for full days for in-person services such as browsing, public computer use, holds pickup, faxing/copying/printing services, new library card signups, and more!

Anyone over the age of 2 will be required to correctly wear a mask while inside the library, and social distancing will also be required. In addition, each building will have capacity limits, and customers will be limited to 30 minutes inside the library unless they are using a public computer.

Visit DMPL.org/reopen for more details.

Des Moines Parks and Recreation

Last updated: 1/22/2021

Facility and Program Updates 

Athletic Fields/Complexes, Birdland Futsal and Sports Courts

  • No Team Sports, Pick-Up Games and Contact Play Allowed

Cemeteries
  • Appointments Encouraged
Community Recreation Centers
  • Reduced Capacity: 50%
  • No Team Sports, Pick-Up Games and Contact Play Allowed

Enclosed Shelter Rentals
  • Limited to 9 People
  • Masks and Social Distancing (6 feet or more) Required
Golf Course Clubhouses
  • Reduced Capacity: 50%
Outdoor Event Venues
  • Groups Over 30 people-Canceled through Feb. 1
Outdoor Gatherings – Specifically Funerals
  • Limited to 30 people
  • Masks and Social Distancing (6 feet or more) Required
Park and Trail Use Permits
  • Groups Over 30 people-Canceled through Feb. 1
  • Masks and Social Distancing (6 feet or more) Required
Special Events (In-Person)
  • Suspended
  • Mayor's Annual Ride and Run postponed until Fall 2021
Sports Programs
  • Adult Volleyball Session One – Season Canceled
  • Adult Volleyball Session Two– Season Postponed
  • Snoball Softball Tournament - Canceled
  • Special Events (In-Person) - Suspended
  • Youth Pre-K and Kindergarten Basketball – Season Canceled

Volunteers
  • Outdoors-Limited to 30  
  • Indoors-Limited to 15  
  • Masks and Social Distancing (6 feet or more) Required

Our parks and trails remain open…please enjoy them responsibly! Make sure to practice social distancing and other healthy habits.  Conditions change rapidly, so watch for updates on this page and via social media at Facebook and Twitter.


Des Moines Public Works

Last updated: 3/16/2021

Bulk Item/Appliance Collection

The pickup of large items has resumed but we ask that you follow these guidelines:

  1. The collection of bulk items must be scheduled through the Des Moines Public Works 24-Hour Customer Service Center by calling (515) 283-4950 or by using the myDSMmobile app.
  2. Properly stickered items must be curbside before 7 a.m. on your collection day, with stickers facing the street.
  3. Bulk items that require pink $5 large item stickers include:
    • items that do not fit in a 33-gallon bag or a 2'x2'x3' box
    • furniture including couches and tables
    • mattresses
    • rolled carpet (carpet must be rolled and tied and be no larger than 4' long and 18" in diameter)(1 $5 sticker for 5 rolls)

If you have an appliance that needs to be picked up, please purchase seven $5 pink stickers, totaling $35, and call the Public Works 24-Hour Customer Service Call Center at (515) 283-4950 to schedule collection for the following Wednesday.

SCRUB Events

The dates for 2021 SCRUB events and MEGA SCRUB events have now been posted. Go to DSM.city/SCRUB, for 2021 dates and locations. Until further notice, face coverings are required while attending SCRUB events.

As of this time, there are no other impacts to garbage/recycling/yard waste collection services or street maintenance. For questions or concerns about Public Works' services, residents are encouraged to call the 24/7 call center at (515) 283-4950.

Staff will continue to monitor the situation and provide updates on this page and via Facebook and Twitter.

Development Services

Last updated: 3/16/2021

Permit and Development Center - Construction Permits & Inspections

The offices for the Permit and Development Center are currently closed to the public. While in-person appointments will be made available starting Monday, May 3, we recommend conducting business by phone and email. Learn about available services and find contact information by visiting DSM.city/pdc or by calling (515) 283-4200.  

Staff will continue to monitor the situation and provide updates on this page.

Neighborhood/Housing Services

Last updated: 3/16/2021

Neighborhood Inspections Division - Rental Housing & Property Inspections

All rental inspections of occupied units are currently suspended.  The landlord/manager/owner may be asked to conduct a virtual inspection with the assistance of the inspectors. If a virtual inspection cannot be conducted, the inspection date will be pushed back.

Neighborhood Inspections is currently conducting outdoor inspections, looking for unlicensed vehicles, inoperable vehicles, junk and debris. Notices are going out requesting properties be cleaned up. Property owners can request more time to clean up by filing an appeal. The notice will tell you how to request a hearing. Due to COVID-19 concerns, the hearings are held over the phone. If you ask for a hearing, you will be told how to call in and talk with the hearing officer. For more information, please send an email to NID@dmgov.org.

Items found on the curb will be tagged, removed and the property owner will be billed for the costs.  An item with a public works sticker will be removed by Public Works.

Housing Services

The Housing Services lobby is open only for the purposes of clients dropping off information that cannot be sent by mail and clients paying rent or other charges that cannot be mailed in. Staff are not accepting cash payments at this time. Clients are directed to conduct business with staff by phone at (515) 323-8950 or by fax or by mail. Housing Services staff are NOT available to meet with clients unless they have a pre-scheduled meeting inviting them to come into the office.

Staff will continue to monitor the situation and provide updates on this page.

City Clerk's Office

Last updated: 3/16/2021

The City Clerk’s Office is closed and in-person services are unavailable, but staff will continue to conduct business via phone, email and online services. In-person appointments will be made available starting Monday, May 3.

Residents are encouraged to pay tickets online. 2021 Animal License applications (due March 31, 2021) are also available to be completed online.

Staff are available for questions at cityclerk@dmgov.org and (515) 283-4209.
 

Staff will continue to monitor the situation and provide updates on this page.

Civil & Human Rights Department

Last updated: 3/16/2021

In the interest of protecting the health and safety of our residents and employees and following the guidance of the Iowa Department of Public Health, the office location for the Civil & Human Rights Department is closed through at least Monday, May 3, 2021. 

Below are some ways for us to serve you at home and protect your human rights during this pandemic:

  • Always feel free to contact us during the business hours of 8 a.m. to 5 p.m. via telephone at (515) 283-4284 and via email at humanrights@dmgov.org for assistance or questions.
  • Information on your human rights, including brochures on your rights in 12 different languages, can be accessed 24 hours a day at humanrightsdsm.org
  • Human Rights Violation Complaints can filed online in English or in Spanish at https://www.dsm.city/departments/civil_and_human_rights/file_a_complaint.php.
  • If you are not comfortable filing the complaint out online, you can also print a copy of the PDF in English or Spanish at the link above, and either:
    • mail it to Des Moines Civil & Human Rights Commission, 2309 Euclid Avenue, Des Moines, IA 50310;
    • email a scanned copy to humanrights@dmgov.org; or
    • fax a copy to (515) 237-1408.
  • If you need a physical copy of a human rights complaint form, we can also mail one to you. Please contact us via telephone or email.

Staff will continue to monitor the situation and provide updates on this page.

Public Safety Services

Last updated: 3/16/2021

Des Moines Police Department
While the Des Moines Police Department will remain open and fully staffed 24/7 with patrol services unchanged, anyone wishing to file a police report should do so by calling the non-emergency number, (515) 283-4811. Visiting the police department to file a report will not expedite services. 

If you have an emergency, please dial 911. For all other matters, find DMPD’s frequently called numbers online.

Normal parking meter enforcement has resumed.

Des Moines Fire Department
While the Des Moines Fire Department will remain open and fully staffed 24/7 with fire protection, emergency medical and related services unchanged,  residents with non-emergency questions can reach the DMFD by calling the non-emergency number, (515) 283-4811.

If you have an emergency, please dial 911.

Engineering Bids

Last updated: 3/16/2021

Notice to Bidders of City of Des Moines Public Improvement Projects:

Effective Tuesday, March 17, 2020 at 5:00 p.m., all Engineering bidding documents will only be available via the City's website at DSM.city/ProjectBidInfo until further notice. Read the May 13, 2020 Notice To Bidders Update

Contractor Expected Standards of Conduct – COVID-19 Precautions

  1. The City requires all individuals inside City facilities to wear a face mask covering their nose and mouth while in communal areas. This includes the Bidder and anyone whom will be performing work on behalf of the bidder.
  2. If Contractor or their agent(s) is unable to adhere to this requirement, Contractor shall notify the City and provide an explanation as to why they are not able to comply with the PPE requirement.
  3. The City strongly encourages all its partners to adhere to CDC guidelines related to wearing masks, social distancing and other methods of slowing the spread of COVID-19 while conducting work on the City’s behalf.