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Novel Coronavirus (COVID-19)

UPDATE (3/26/2020): Governor Reynolds has issued a new State Public Health Emergency Declaration, closing an additional number of at-risk businesses to the public.  Read more
UPDATE (3/18/2020): The following City of Des Moines facilities are now closed to the public until at least April 12: City Hall, Armory, Municipal Service Center, and Public Works buildings, the Des Moines Wastewater Reclamation Authority (WRA) as well as the office location for the Civil & Human Rights Department and Parks & Recreation Department facilities.  Service Impacts
UPDATE (3/17/2020): Consistent with the State of Public Health Disaster Emergency issued by Governor Reynolds, Mayor Cownie has amended the State of Emergency proclamation in the City of Des Moines to prohibit all gatherings of more than 10 people on public property or public right-of-way. Read more

There is an expanding global outbreak of a respiratory illness caused by a novel (new) coronavirus. The disease the virus causes has been named COVID-19.

The Iowa Department of Public Health (IDPH) identified a community spread of coronavirus in the Des Moines metro on Saturday, March 14 and issued new recommendations for individuals with underlying conditions. IDPH added that all Iowans should be prepared for cancellations and disruptions to routine activities.

All Iowans should be prepared for cancellations and disruptions in routine activities.

For the most current information about the COVID-19 situation in Polk County, visit the Polk County Health Department's website.

For a list of currently available resources for small business owners in Des Moines, visit the Greater Des Moines Partnership's website.

City of Des Moines services impact

Public Meetings

Last updated: 3/31/2020

We are currently evaluating and prioritizing how to conduct public meetings safely without interruptions to public business.

As of today, public meetings will continue as scheduled, with the following exceptions:

Des Moines Public Library

Last updated: 3/15/2020

The Des Moines Public Library will close all buildings until further notice, effective immediately.

Currently checked out materials will not be due for return until after DMPL locations reopen.

Additionally, several large library events scheduled to take place in the upcoming weeks are postponed:

  • POSTPONED: Saturday, March 28 — Tayari Jones at the DSM Book Festival 
  • POSTPONED: Thursday, April 9 — Hanif Abdurraqib at Central Library
  • POSTPONED: Wednesday, April 22 — David Baldacci at Franklin Jr. High Auditorium
  • POSTPONED: Thursday, April 23 —Kate Quinn at Central Library 
  • POSTPONED: Sunday, May 3 - MyDMPL Con

The three remaining AViD events-Adam Higginbotham on May 6, Brad Meltzer on May 14 and Jacqueline Woodson on May 27 are expected to take place at this time, subject to change.

We have at least seven ways to utilize our resources online.

While our offices are closed, you can get a library card digitally. 

Please visit our website for the latest information regarding our response.

Des Moines Parks and Recreation

Last updated: 3/23/2020

In response to recent guidance announced by the Centers for Disease Control and in our continued effort to keep patrons and staff safe, Des Moines Parks and Recreation will close facilities and cancel/postpone events through May 11.

 Facility Closures

  • Birdland Marina
  • Fourmile and Pioneer Columbus Community Recreation Centers
    • Imagination Playschool Canceled
    • Spring Break Staycation at Pioneer Columbus Canceled
    • No Drop-in Pickleball
    • No Table Tennis Club
  • Futsal Court
  • Gray’s Lake Park
    • Restrooms Closed
    • Concessions Opening Postponed Until May 23
  • James W. Cownie Baseball Park
  • James W. Cownie Soccer Park
  • Open-Air and Enclosed Shelters – All Rentals Canceled
  • Playgrounds Closed
  • Softball Fields
  • Spraygrounds

 Postponed/Canceled Events and Programs

  • Adopt - A - Block Open House March 31 Canceled
  • Adult Athletics
    • Kickball Postponed
    • Outdoor Spring Pickleball Canceled
    • Spring Futsal Canceled
    • Spring Softball Canceled
    • Summer Softball Session 1 Postponed
    • Volleyball Canceled
    • Wiffle Ball Canceled
  • Birding Basics Canceled
  • Cache In Trash Out April 11 Canceled
  • Earth Day Trash Bash April 24 Canceled
  • GPS Egg Hunt April 5 Canceled
  • Kids vs. Cops April 8 Canceled
  • Mayor’s Annual Ride and Run April 18 Canceled
  • Pre-K and Youth Soccer Canceled
  • Rain Barrel Workshop March 28 Canceled
  • Trivia Night at Waveland March 26 Canceled
  • Woodland Cemetery Tour April 18 Canceled
  • Youth Volleyball Canceled
  • Youth Music Showcase May 9 Canceled

Our parks and trails remain open…please enjoy them responsibly! Make sure to practice social distancing and other healthy habits.  Conditions change rapidly, so watch for updates via social media and online at DSM.city/covid19

 Staff will continue to monitor the situation and provide updates on this page and via Facebook and Twitter.

Des Moines Public Works

Last updated: 04/01/2020

The pick up of large items and appliances has been suspended until further notice.

The Metro Waste Authority (MWA) is now offering houseside colletion of household hazardous waste while the drop-off site in Bondurant and Grimes are closed. Visit the MWA website for more information.

As of this time, there are no other impacts to garbage/recycling/yard waste collection services or street maintenance.

The April 2020 SCRUB and MEGA SCRUB events have been canceled. 

Tiny Trees 2020 has been canceled.

Residents are encouraged to stay home and call the 24/7 call center at (515) 283-4950.

Staff will continue to monitor the situation and provide updates on this page and via Facebook and Twitter.

Community Development/Housing Services

Last updated: 4/2/2020

Inspections
Interior property inspections have been haulted until May 1, 2020. Administrators will evaluate if a longer suspension of interior inspection service is needed as more information about COVID-19 becomes available over time.

Housing Services
Staff are not accepting cash payments at this time. Clients are directed to conduct business with staff by phone at (515) 323-8950, or by fax or by mail. The Housing Services lobby will be open only for clients unable to submit information, rent or other charges by phone or mail. Housing Services staff are NOT available to meet with clients unless they have a pre-scheduled meeting inviting them to come into the office.

DMMHA will be postponing annual inspections until May 1, 2020.  We will still be doing entry and emergency inspections when necessary.

Permit and Development Center
Offices for the Permit and Development Center are closed to the public in response to the rapidly evolving COVID-19 pandemic. Employees will still be able to conduct business via phone or email. Learn about available services and find contact information by visiting DSM.city/pdc or by calling (515) 283-4200.

Permit inquiries and permit submittals can be submitted at: permits@dmgov.org

 

Staff will continue to monitor the situation and provide updates on this page.

City Clerk's Office

Last updated: 3/17/2020

As of 5 p.m. on March 17, the City Clerk’s Office is closed, but staff will continue to conduct business via phone and email. All deadlines have been suspended indefinitely for City permits, licenses, certifications and fines.

Residents are encouraged to pay tickets online.

Staff are available for questions at cityclerk@dmgov.org and (515) 283-4209.
 

Staff will continue to monitor the situation and provide updates on this page.

Civil & Human Rights Department

Last updated: 3/17/2020

In the interest of protecting the health and safety of our residents and employees and following the guidance of the Iowa Department of Public Health, the office location for the Civil & Human Rights Department is closed through at least Sunday, April 12, 2020. The Annual Des Moines Civil & Human Rights Symposium scheduled for March 18, 2020 has been canceled. The joint meeting between Des Moines City Council and the Civil & Human Rights Commission scheduled for March 12, 2020 has been rescheduled for May 14, 2020 (location TBD).

Below are some ways for us to serve you at home and protect your human rights during this pandemic:

  • Always feel free to contact us during the business hours of 8 a.m. to 5 p.m. via telephone at (515) 283-4284 and via email at humanrights@dmgov.org for assistance or questions.
  • Information on your human rights, including brochures on your rights in 12 different languages, can be accessed 24 hours a day at humanrightsdsm.org
  • Human Rights Violation Complaints can filed online in English or in Spanish at https://www.dsm.city/departments/civil_and_human_rights/file_a_complaint.php.
  • If you are not comfortable filing the complaint out online, you can also print a copy of the PDF in English or Spanish at the link above, and either:
    • mail it to Des Moines Civil & Human Rights Commission, 2309 Euclid Avenue, Des Moines, IA 50310;
    • email a scanned copy to humanrights@dmgov.org; or
    • fax a copy to (515) 237-1408.
  • If you need a physical copy of a human rights complaint form, we can also mail one to you. Please contact us via telephone or email.

Staff will continue to monitor the situation and provide updates on this page.

Public Safety Services

Last updated: 3/23/2020

Des Moines Police Department
While the Des Moines Police Department will remain open and fully staffed 24/7 with patrol services unchanged, anyone wishing to file a police report should do so by calling the non-emergency number, (515) 283-4811. Visiting the police department to file a report will not expedite services. 

If you have an emergency, please dial 911. For all other matters, find DMPD’s frequently called numbers online.

In response to "Stay Home, Stay Healthy," the City will curtail all parking meter enforcement except where parking is prohibited – near fire hydrants, fire lanes and loading zones. Learn More  

The Des Moines Police Department is recruiting officers. Due to the impact COVID-19 has had in our community, the application deadline has been extended to April 13. Learn more and apply.  

Des Moines Fire Department
While the Des Moines Fire Department will remain open and fully staffed 24/7 with fire protection, emergency medical and related services unchanged,  residents with non-emergency questions can reach the DMFD by calling the non-emergency number, (515) 283-4811.

If you have an emergency, please dial 911.

Engineering Bids

Last updated: 3/19/2020

Notice to Bidders of City of Des Moines Public Improvement Projects: Effective Tuesday, March 17, 2020, at 5 p.m., all Engineering bidding documents will only be available on our website and the City has set new guidelines for submitting proposals. Sealed bids must be filed at or before 11 a.m., March 24.

Read the New Guidelines