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Zoom Meeting Instructions

We are currently holding City Council and Board and Commission meetings remotely using Zoom Meetings.  Here are instructions for using Zoom to participate in these meetings from your pc, mobile device, or by phone only.

Join a Zoom meeting on your pc or mobile device

  1. Locate the agenda for the meeting on the city website:
  2. Click on the meeting link located on the meeting invitation/agenda
  3. If you have a question, you can raise your hand by
    • PC – Clicking “Participants”, then click “Raise Hand”
    • Mobile Device – Tap “Raise Hand”

Join a Zoom meeting by phone only

  1. Locate the agenda or the meeting on the city website:
    1. City Council
    2. Other Boards and Commissions
  2. Dial the phone number (located on the meeting invitation/agenda)
  3. Enter the meeting ID (located on the meeting invitation/agenda)
  4. Enter the meeting Password located on the meeting invitation/agenda
  5. If the meeting has not already started press # to wait for the meeting to start
  6. If you have a question enter *9 to raise your hand

How to enable Zoom's side-by-side mode to display open captioning

When the City Clerk is sharing their screen to display the agenda to City Council meeting attendees, users that would prefer ASL interpretation or open captioning can enable Zoom's "side-by-side mode" to display a video feed of our interpreters alongside the agenda. To enable side-by-side mode, follow the instructions on Zoom's support website.

Alternatively, ASL interpretation or open captions are available by default on DMTV Mediacom Channel 7 (777 HD) or the City of Des Moines YouTube channel.