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Neighborhood Based Service Delivery (NBSD)

Here's a list of the NBSD Map & Officers.

The Des Moines Police department realized a need to reach out to the community. The purpose is to communicate with the community to improve:
  • relationships between the Community and the police department
  • understanding of the role of Law Enforcement
  • participation by the community to assist law enforcement by reporting crime
  • encourage the recruitment of youth to pursue careers in Law enforcement

The following programs are included in Neighborhood Based Service Delivery.

NBSD Programs

Asian Outreach Resource Officer (A.O.R.O.)
The A.O.R.O. program provides a contact within the police department as it pertains to the Asian population.

Program Contact:  Sgt. Duo Lor can be reached at 515-971-0792.
Hispanic Outreach Neighborhood Resource Advocate (H.O.N.R.A.)
The H.O.N.R.A. program provides a contact within the police department as it pertains to the Latino population.

Program Contact:  Sgt. Yanira Scarlett can be reached at 515-237-1559.


Safe Haven for Seniors
  • This program was developed to assist retirement facilities with crime prevention and safety related training. 
  • Program Contact:  SPO Shawna Isaac can be reached at 515-237-1591.
Seniors & Law Enforcement Together (SALT)
  • S.A.L.T. is a voice to advocate for action to ensure that Seniors live in a healthy, safe, enjoyable and vibrant community. This brings a communication link between seniors and service providers, increase awareness of services for seniors and supports seniors in the community.
  • Program Contact:   Sgt. Lance Ripperger can be reached at 515-991-8414.
Mobile Crisis Response Team
  • The Broadlawns Mobile Crisis Response Team provides service to individuals within the community who suffer from various forms of mental illness. The response team is made up of a police officer, nurses and social workers to improve services and enhance quality of life for residents.
  • These cross-departmental teams work with residents in planning a course of action and implementing a solution to the problem. 
  • Program Contact:  SPO Lorna Garcia can be reached at 515-237-1499.
Neighborhood Watch
  • Neighborhood Watch is a crime prevention program that stresses education and common sense. Neighborhood Watch groups typically focus on observation and awareness as a means of preventing crime and employ strategies that range from simply promoting social interaction and "watching out for each other". Most neighborhood crime prevention groups are organized around a block or a neighborhood and are started with assistance from a law enforcement agency.
  • Program Contact: NBSD Commander; 515-237-1531
Police Athletic League (PAL)
The Police Athletic League (PAL) is a non-profit organization that provide free or affordable after school athletic opportunities to community youth between the ages of 10 and 18 in a safe environment. The program strives to build positive relations among youth, the community, and police officers in a more casual and personable environment.

  • The goal is to develop:
    • good character
    • discipline
    • leadership skills
    • sportsmanship
    • positive values
    • citizenship in the youth.                                                                                                     
The mission is to facilitate positive interaction and relationships between police officers and youth to develop successful community members.

We accomplish this by offering programs that develop:
  • youth confidence
  • instill trust and respect
  • builds character
  • daily contact with police officers
  • recruitment and retention of youth members and community volunteers
Program Contact:   515-237-1391
Des Moines Police Boxing Club
  • The Des Moines Police Boxing Club facility is located in the Pioneer Columbus Community Center, 2100 SE 5th, Des Moines, IA.
  • Program Contact:  SPO John Saunders can be reached at (515) 237-1570.
LGBT Liaison
  • The Des Moines Police Department is committed to supporting the Lesbian, Gay, Bisexual , Transgender Community by providing a police officer liaison.
  • Program Contact:  Sgt. Tina Kalar is our LGBT liaison and can be reached at 515-689-4132.
Crime Free Multi Housing
  • Law enforcement finds that crime problems often migrate from apartment communities to condominium rentals and then to single family home rentals. This is especially true for organized crime, marijuana growers, meth labs, and gang activity. These criminals prefer the privacy, extra storage, and absence of daily on-site property management.
  • These private landlords soon find that the problems associated with serious criminal activity are beyond their ability to control. It cannot be solved by law enforcement intervention alone because of landlord and privacy laws.  To solve the problem, it requires a community-based solution like the Crime Free Multi Housing Program.
  • Program Contact:  SPO Shawna Isaac can be reached at 515-237-1591.