We are here to serve you 24-hours a day, seven days a week. You may contact the Public Works 24-hour Customer Service Center at (515) 283-4950. You may also contact Public Works by email or by using our convenient online submission forms.
The mission of the Department of Public Works is to operate and maintain infrastructure and provide essential services for everyday life and economic growth.
The Department of Public Works provides day-to-day maintenance of the City's infrastructure services in the areas of enterprise sewer maintenance and facility operation; levee reconstruction for Birdland and Central Place; sanitation, street maintenance, city storm and sanitary sewer operations; and emergency response for snow and ice, flood mitigation, and wind storm mitigation. For resident convenience, the Public Works department staffs a 24-hour call center.