Zoom Glitch Forces Cancellation of Council Work Session


DES MOINES, IOWA – Monday, Nov. 23, 2020 – A technical issue this morning with the Zoom network forced the early closure of a City Council work session. No date has been selected to reschedule the informational workshop.

A consultant with ETC Institute was briefing Council members about a new resident survey when it became apparent members of the public, staff members and the media couldn’t connect to the meeting because of issues the Zoom network was experiencing nationwide. When the problem couldn’t be resolved, Mayor Cownie ended the session.

“We apologize to our residents and the media for this morning’s technical issue with Zoom. We’re committed to transparency, and we will get this meeting rescheduled as quickly as possible,” Cownie said.

Council work sessions are typically held the morning of Council meetings and include informational presentations and staff reports – no public discussion or votes occur. The 4:30 p.m. Council meeting will continue as scheduled.

A Zoom recording of this morning’s canceled workshop may be found here.

Al Setka
Chief Communications Officer, City Manager’s Office
(515) 283-4057

About the City of Des Moines
The City of Des Moines: Iowa’s capital city and local government servicing more than 217,000 residents, 51+ neighborhoods, over 4,000 acres of parkland and 81 miles of trails. The City of Des Moines stands to be a financially strong city with exceptional city services, fostering an involved community in a customer friendly atmosphere. Visit DSM.city, Facebook and Twitter for more information.